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Thursday, December 25, 2008

OneCare Installation Error Codes.

These are the common error codes you get during Windows Live OneCare installation.

Install Error 0014 :
0014-80072EE2
0014-80040216
0014-80040276
0014-80072F78
0014-80072EFD
0014-80072EE7
0014-80072F76

Possible troubleshooting.

1. Verify that the computer does not have any third party security software
installed.

2. Verify that the computer does not use any proxy servers, Dial-Up Accelerator
software or internet parental control features that use a proxy connection in
Internet Explorer (disable as necessary).

3. Attempt to "Retry" the download.

4. Delete the Staging folder under Program Files\Microsoft Windows OneCare
Live\Staging and try again.

5. Check Time date and time zone.

6. Clean Boot.


Install Error 0033:

This error message occurs if .net frame work has failed to install.

Remove all the .net framework and install .net frame work 2.0 sp1

Error 0019 and 0020
These errors corresponds to Firewall and AV Install.

Usually its because the tool is already installed on the computer.
Remove the onecare manually or use windows installer cleanup.

Look for microsoft protection services and avbits
Check for the log files for any return value and take appropriate actions.

If you have any install error please reply to this post.

OneCare Uninstall and reinstall

How to Uninstall and reinstall Windows Live OneCare ?

Ans :

Use Add or Remove Program or use the OneCare removal tool from the following link.

http://download.microsoft.com/download/4/c/b/4cb845e7-1076-437b-852a-7842a8ab13c8/OneCareCleanup.exe

I would recommend to use this tool coz its very effective in removing registry entries.

To reinstall download the setup file from www.onecare.com

Install the 90days trial and activate it with your live ID?

If you have any problems in installing or removing onecare please let me know??